FAQ

So, how does it work?

Create a beautiful piece of clothing to match your little one's personality in just 4 easy steps: 

  1. Pick a design from our shop 

  2. Pick the Liberty fabric you love the most from our fabric stash 

  3. Pick your favourite colour  

  4. Pick the size to fit your little one best using our size guide

Easy peasy! I will work my magic and do the rest 😊 


What size do you recommend? 
 

I know that sometimes size doesn’t always correspond with age, so you can find all the measurements listed in our size guide to find the perfect fit.


How long will it take for you to make my order?  

Every item purchased from Magpie & Mama is made to order. Our current lead time is 2- 3 weeks. 


I need my item faster, is this possible?
 

The beauty of a small biz is that we will try our best to accommodate orders that are needed faster than normal. Please contact us before you order to see if we can work our magic quicker. We’ll do everything we can to fit you in. 


Do you take bespoke orders?  

We are always happy to help create customised orders if you have something in mind. Please contact us to let us in on your crazy ideas! 


Can I add a personalised note in with my order?

Of course! All Magpie & Mama items are hand wrapped in tissue paper and make fabulous gifts. We can send directly to your recipient if you like - just alter the delivery address when checking out. If you would like to add a personal message inside your parcel, simply add a note to your order at checkout.


How to care for your creations, and the environment

Our designs are hand made to order using gorgeous fabrics, including Liberty of London, Tana Lawn cotton. Due to the delicate and high-quality handmade finish, we recommend that you follow our washing instructions carefully!

  • We recommend 30°C to show a little extra love to our planet as well as your clothing. To keep items looking their best, use a laundry detergent that doesn’t contain bleach.

  • No tumble dryin’ - air dry on clothes horse or on a hanger as high temperatures can cause garments to lose shape.

  • Iron inside out to smooth the applique, which may crinkle in the wash.

  • Please note that the applique will fray with time, wear and washing. This is totally normal. Each design has raw edges due to being hand cut and we hope you love that handmade vibe!

Each item is lovingly made to be worn often, be durable, washed lots and handed down (or on). As a mother of a little one, I have road tested all my products, including washing to ensure our products are of a high quality. Unfortunately, we cannot offer refunds if washing instructions have not been followed.

Click here to read more on our mission of being a sustainable brand.